This website (“sadip.co.za”) is hosted and managed in the Republic of South Africa and is owned by South African Distributors of Incontinence Products (Proprietary) Limited (Registration No. 2017/277181/07) of 44 Saldanha Rd, Vredenburg 7380, Western Cape.
The director of SADIP is P.B.Buchanan. SADIP elects this address for all purposes in connection with these Terms. These Terms and your use of this Website shall be governed by the laws of the Republic of South Africa and the parties to these Terms are you and SADIP. By continuing to use this Website you accept these Terms.
Save for any liability which may arise in terms of applicable law, SADIP will not be liable for any loss, damage or expense arising from the use of or reliance upon the information provided on this Website and does not guarantee the completeness or accuracy of the information contained on this Website.
You consent to the exclusive jurisdiction of the High Courts in the Republic of South Africa in respect of any disputes arising out of your use of this Website or in respect of these Terms.
SADIP reserves the right to amend or replace these Terms from time to time. Any amendments to these Terms, or the new Terms, as the case may be, will be published on this Website. You are only granted a limited right to access and make personal use of this Website. This right does not permit you to reproduce, distribute, sell, modify or otherwise use the content of this Website, or any portion thereof, for any public or commercial purpose, without the prior written consent of SADIP, or as provided for in these Terms.
By accessing this Website you agree to be bound by and to adhere to these Terms. Should there be any provision in these Terms that you do not understand, the onus is on you to ask SADIP to clarify the relevant provision to you before you accept the Terms.
This Website is provided by SADIP “as is” and SADIP makes no representations or warranties as to the operation of this Website or the content thereof. SADIP does not warrant that the service from this Website will be uninterrupted, timely or error free.
SADIP does not warrant that this Website, its server(s) or any electronic mail sent from this Website are free of viruses or other harmful components. You are solely responsible for the protection of your hardware and software from viruses and other harmful components.
No person, business or website may link to this website without prior permission of this Website. The inclusion of any link on this Website to any other website does not imply an endorsement by SADIP of that linked website or any services or products offered on that linked website.
Comments made via this Website must not violate the right(s) of any third party, including any intellectual property, privacy or other personal or proprietary right. Comments containing any defamatory, unlawful, abusive or obscene material will be deleted at SADIP discretion and the contributor of such comments will remain accountable towards any third party to whom harm has been caused. SADIP and its third party service providers shall not be responsible, and shall have no liability to you, with respect to any information or materials posted by others on this Website.
SADIP does not necessarily endorse or agree with the comments posted on this Website. Comments posted on this Website are reflective of the views of the contributor thereof and do not necessarily represent the views of SADIP or its third party service providers. Please note however, that your comments will become the property of SADIP and SADIP will not be limited in the use of any of your comments. SADIP will not compensate you for its use of any comments made via this Website.
Neither SADIP nor any of its employees, agents or affiliates shall be liable for any damage or loss of any nature, and howsoever arising, including out of the use of or inability to use this Website, any reliance placed on the content of this Website or any website which is linked to this Website by a hyperlink. By using this Website you indemnify SADIP, its employees, agents and affiliates against all such losses and damages.
SADIP reserves the right to suspend this Website or any part thereof or to terminate your account at any time if SADIP deems that you are not using this Website in compliance with these Terms.
Our online catalogue is stocked with a wide range of products to help you choose the correct product for your needs. The images of the products reflected in our online catalogue are for illustration purposes only and are subject to availability.
We reserve the right to limit quantities of promotional products to 24 (twenty four) per customer.
Prices are correct as at the time of publication on this Website, but are subject to change without notice.SADIP will take all reasonable efforts to accurately reflect the description, availability, purchase price and delivery charges of products on the Website, however should there be any errors on the Website, we will not be liable for any loss, damage or expense that you incur in connection with such error, save for in the case of any incorrect purchase price, in which case we will refund to you any amount already paid.
Prices will be displayed in South African Rand and include VAT. Prices are applicable to EFT, Debit and credit card purchases only, include any discounts and may differ when claiming from your medical aid.
Prices on this Website apply to South Africa only and products purchased via this Website will only be delivered within South Africa to areas where we deliver.
You must be 18 years or older to place an order via this Website. You can either register and complete an online shopping profile, or shop as a guest. When checking out as a guest, you will need to provide personal details and a delivery address in order to complete the transaction. SADIP will not store this information, unless you explicitly request that we do so. We encourage all shoppers to register and create an online shopping profile to ensure future online shopping transactions are quick and easy. Once you have completed an online shopping profile and have registered, you agree to keep your username and password secure and confidential. Selecting a product and adding the product to your shopping basket does not constitute a sale or order. Your order will be deemed to be confirmed once you electronically submit a completed order for one or more products offered by this Website and your payment has been authorised and you have received a tax invoice which will be sent to you via your selected communication method.
Our online payment options are administered by PayGate, a specialist third party payment provider who are trusted experts in the field of secure online payments. You may pay for your order by one of the following payment methods:
- Credit card: Visa or MasterCard
- Debit card: Visa or MasterCard
- FNB: Account Number: 62707131025
Universal Branch Code: 250655
The total value of your online order will debited against the payment method tendered during the checkout process.
Once you have selected your payment method and accepted these Terms, you will be directed to PayGate`s secure site for payment of the applicable purchase price for the goods. Your payment will be presented to the bank for authorisation. Should such authorisation be declined, you order will be cancelled. Should the authorisation be successful, your order will be processed for delivery to you. Your payment details are held by PayGate in a secure encrypted server which is not accessible from the Internet.. This Website will maintain a full record of every transaction concluded via this Website for a period of 12 months from date of such sale.
SADIP reserves the right to refuse to process any of the payments for any order and/or to cancel any purchase, partially or completely, with notice given to you.
If you discover that you have made a mistake with your order and the order has not yet been confirmed by SADIP, please contact firstname.lastname@example.org immediately. SADIP cannot guarantee that we will be able to amend or cancel your order in accordance with your instructions. A 35% handling fee will be deducted from the refunded amount. Orders cannot be cancelled once they have been confirmed by SADIP .Delivery fees are non-refundable for cancelled orders or returned orders.
For hygiene reasons, personal grooming items, cannot be returned, except where defective..SADIP will accordingly not accept the return of any personal products for credit or replacement unless there is a defect in to be determined by SADIP at the time of supply, or if an incorrect product has been dispensed. All courier costs for returns are borne by the sender.
Delivery is estimated to occur via express Checkout 3-5 working days and normal Checkout 7-10 working days from the day that your order has been confirmed and it is subject to stock availability. Although SADIP will make every effort to meet the time frame for delivery, certain factors may affect delivery times and we cannot guarantee that every item will be delivered in such time frame. Deliveries will take place during office hours (8am to 5pm, Monday to Friday). No deliveries will be made on weekends and public holidays. Please note that it might not be possible for SADIP to deliver to certain areas. During the checkout process you will be required to enter your postal code and address to determine if you are eligible for door-to-door delivery. SADIP does not deliver to PO Box addresses.
When delivery is made you will receive a delivery note displaying the following:
- Detail of items delivered
- Any items not available
- Delivery fees
- The total amount debited or paid, including VAT
A delivery is considered complete as soon as the parcel is accepted by you or an individual on your behalf at your specified delivery address. Anyone who takes receipt of the parcel is presumed to be authorised to accept delivery on your behalf. For verification purposes, the person accepting the parcel may be required to produce some form of identification (identity document/drivers licence/passport). Should nobody be present at the address at the time of delivery, the parcel will remain with the courier company. The courier company will leave a notice at the delivery address to indicate that there was an attempted delivery. You will be contacted to arrange an alternative delivery time. Please note that we reserve the right to charge an additional delivery fee for a second attempt at delivery. Delivery will then be effected for a second time at the indicated delivery time. If at that time there is no one present at the address, the parcel will be returned to our warehouse. It is your responsibility to ensure that you or the intended receiver of the parcel inspect(s) the parcel on arrival and makes known any complaints. The receiver has the right to refuse the parcel if it appears to have been opened or if it has been damaged.
It may be necessary for SADIP to disclose your personal information [as defined in the Protection of Personal Information Act 4 of 2013] to our employees and third party service providers who assist us to interact with you via our Website, email or any other method, for the ordering of goods, the delivery of goods or the submission of any claim regarding any goods you have purchased.
By disclosing or submitting your personal information to us you consent to us processing your personal information for the purposes described in these Terms. This includes: (a) your personal information being processed by SADIP within the SADIP database; (b) receiving printed and electronic marketing material to inform you of special offers and products that may be of interest to you.
The information provided to SADIP via this Website is processed and recorded in SADIP computer system.
You have the right, in accordance with the relevant legislation, to (a) obtain access to your personal information held by SADIP; (b) to request the correction, destruction or deletion of your personal information held by SADIP; and (c) to object to the processing of your personal information. It furthermore remains your responsibility to inform SADIP of any changes to your personal information.
You may opt-out of any direct marketing received from SADIP should you so elect, by notifying SADIP thereof in writing.
You will only be contacted should you subscribe to our newsletter updates, like us on Facebook, indicate via e-mail that you wish to be informed of special offers and/or other offers.
This Website server will collect the IP addresses of visitors who access this Website.